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Frequently Asked Questions.
How is Shopware different from Shopify, WooCommerce, or Magento?
Shopware gives you complete control over everything. Unlike Shopify's limitations or WooCommerce's complexity, Shopware lets you customize anything without restrictions. It's perfect for unique businesses that need special features other platforms can't provide.
Should I choose Shopware 5 or Shopware 6?
We recommend Shopware 6 for most businesses. It's newer, faster, and will be supported for many years. Shopware 5 is only good if you have a very tight budget and don't mind using older technology.
Is Shopware right for my small/medium business?
Yes! Shopware works for any size business. You start simple and add features as you grow. Many successful small businesses use Shopware because it doesn't limit them like other platforms do.
How much will my Shopware store cost?
Every project is unique, so costs depend on your specific features, design needs, and integrations. We provide a detailed quote after understanding exactly what you need - no surprises or hidden fees.
How long will it take to build my store?
Simple stores: 4-6 weeks. Complex stores with custom features: 8-12 weeks. We give you a detailed timeline with milestones so you know exactly what to expect and when.
Do I need technical knowledge to use Shopware?
No. Shopware is designed for business owners, not programmers. We train you on everything, and most daily tasks are point-and-click simple. You can add products, process orders, and update content easily.
What happens to my current store during development?
Your existing store keeps running normally while we build your new Shopware store. We only switch over when everything is perfect and you're completely happy with the new store.
Can you move all my data from my current platform?
Yes. We transfer everything: products, customers, orders, reviews, images, and settings. Nothing gets lost, and we test everything multiple times to make sure it's perfect.
What if I don't like the design you create?
We involve you in every design step and make unlimited revisions until you love it. We don't finish until you're 100% happy with how your store looks and works.
Can I see progress while you're building my store?
Absolutely. We set up a preview version so you can see your store taking shape. We send weekly updates and you can test everything before it goes live.
What if I want to change something during development?
Small changes are included in our service. Bigger changes might affect the timeline or cost, but we discuss everything with you first. We're flexible and want you to get exactly what you need.
Will my store work on mobile phones and tablets?
Yes! Every store we build works perfectly on all devices. More people shop on phones than computers now, so mobile experience is our top priority.
How do you make sure my store is fast and secure?
We use best practices for speed optimization and security from day one. Your store will load quickly and be protected against hackers. We also set up SSL certificates and regular backups.
Can you integrate my store with other business tools?
Yes. We connect Shopware with your accounting software, email marketing tools, inventory systems, payment processors, and anything else your business uses.
What about SEO and Google rankings?
We build your store with SEO best practices from the start. Clean URLs, proper page structure, fast loading, and mobile optimization help you rank better in Google searches.
Can I add special features that don't exist in standard Shopware?
That's our specialty. We create custom plugins and features for your unique business needs. If you can describe it, we can probably build it.
What payment methods can customers use?
We set up all popular payment options: credit cards, PayPal, bank transfers, Apple Pay, Google Pay, and local payment methods for your country. More payment options = more sales.
Will you teach me how to manage my new store?
Yes. We provide hands-on training for you and your team. You get video tutorials, written guides, and live training sessions. We make sure you're confident in managing everything.
What if something breaks or stops working?
We monitor your store and fix any issues immediately. We also provide support packages so you can contact us anytime you need help. You're never stuck dealing with technical problems alone.
Can I add new features after the store launches?
Definitely. Shopware is built for growth. We can add new features, integrate new tools, or modify existing functionality anytime your business needs change.
Do you help with ongoing marketing and growth?
Yes. We provide guidance on improving conversion rates, setting up email marketing, optimizing for search engines, and using analytics to understand your customers better.
What happens when Shopware releases updates?
We handle all updates for you. Shopware updates improve security and add new features. We test updates on a copy of your store first, then apply them to your live store safely.
How do I add new products or change prices?
It's very easy! Shopware has a simple admin panel where you can add products, upload images, set prices, and manage inventory with just a few clicks. We show you exactly how during training.
What if my business grows and I need more advanced features?
That's the beauty of Shopware - it grows with you! We can add B2B features, multiple storefronts, advanced reporting, or integration with enterprise systems as your business expands.
Can I switch hosting providers later if needed?
Yes! Shopware works on any good hosting provider. If you want to switch, we can help you move your store to new hosting without any downtime or data loss.
What if I'm not satisfied with the final result?
We guarantee your satisfaction. We keep working until you're completely happy, and we offer a 30-day period after launch to fix any issues at no extra cost.
How do I get help if I have questions later?
We offer ongoing support packages, or you can contact us as needed. We also provide comprehensive documentation and video tutorials so you can solve common questions yourself.
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